20th May 2021 Poll Results under the Microscope
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20th May 2021
How do you prefer to contact a company's customer service team?
By phone
By live chat
By contact form on their website
By email
Other / None of the above
I don't have a preference
2,119 people have voted
Who answered this question?
Results by gender:
By phone
By live chat
By contact form on their website
By email
Other / None of the above
I don't have a preference
Men
42%
24%
7%
22%
1%
4%
Women
31%
35%
4%
24%
1%
5%
Results by Age:
By phone
By live chat
By contact form on their website
By email
Other / None of the above
I don't have a preference
15-24
22%
36%
6%
29%
2%
6%
25-34
27%
44%
3%
20%
1%
5%
35-44
31%
38%
6%
21%
1%
3%
45-54
35%
25%
8%
27%
0%
5%
55-64
45%
19%
4%
25%
1%
6%
65+
54%
15%
5%
19%
1%
7%