27th June 2022 Poll Results under the Microscope

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27th June 2022
In cases where people purchase items online and then return them, when there isn’t anything wrong with the product, who do you think should have to pay the postage cost to return them?
The customer returning the product
50%
The business the product is being returned to
34%
Don’t Know/Unsure
15%
1,845 people have voted

Who answered this question?


Results by gender:

The customer returning the product
The business the product is being returned to
Don’t Know/Unsure

Men
61%
28%
12%
Women
44%
39%
17%


Results by Age:

The customer returning the product
The business the product is being returned to
Don’t Know/Unsure

15-24
34%
52%
14%
25-34
44%
41%
15%
35-44
47%
36%
17%
45-54
48%
34%
18%
55-64
58%
29%
13%
65+
64%
24%
12%