02nd October 2021 Poll Results under the Microscope
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02nd October 2021
The American bank Wells Fargo has predicted that up to 100,000 financial jobs will be lost in the next five years due to automation (using tech to replace human labour). Do you think automation at your bank would have a positive or negative effect on the efficiency of customer service?
Positive effect
Negative effect
No effect / Service will remain the same
Other / I don't use banks
1,694 people have voted
Who answered this question?
Results by gender:
Positive effect
Negative effect
No effect / Service will remain the same
Other / I don't use banks
Men
14%
58%
25%
2%
Women
10%
64%
21%
5%
Results by Age:
Positive effect
Negative effect
No effect / Service will remain the same
Other / I don't use banks
15-24
24%
47%
20%
9%
25-34
15%
53%
24%
7%
35-44
15%
56%
23%
6%
45-54
11%
63%
24%
2%
55-64
8%
71%
19%
2%
65+
6%
68%
26%
1%